Shipping & Delivery Policy - Jumaani Numerology

Note: Our services are primarily digital and consultative in nature. We do not ship physical products in most cases. This Shipping & Delivery Policy explains how and when we deliver the services you purchase (such as Numerology reports or scheduled calls), what you can expect in terms of timelines, and other related information. By ordering a service from us, you agree to the terms below.

1. Digital Delivery of Reports

For services that involve a written report (for example, our Detailed Lifetime Personalized Numerology Reading), the delivery method is via email. Here’s how it works:

Once your booking is confirmed (payment received) and you have submitted all required personal information (through our online form or via email), we will begin preparing your personalized report.
The completed report, which typically is a comprehensive document often in PDF format, will be sent to the email address you provided during booking. Make sure you provide a valid and active email address that you have access to.
Timeline: We generally strive to deliver written reports within approximately 2–3 weeks from the point we have all your information in hand. This timeframe can vary depending on the volume of orders in queue and the complexity of your case. Some reports might be completed sooner, and a few might take a bit longer. The 2–3 week estimate is a good guideline for most cases.
We will notify you by email once your report is sent. If possible, we may also send a text message/WhatsApp notification to your provided phone number to alert you that the report has been emailed (especially useful if emails sometimes land in spam).
Checking for Receipt: If the promised delivery time has passed and you haven’t seen your report, please check your spam/junk folder or any “Promotions”/“Updates” tabs (for Gmail users). The email will typically have a subject line mentioning “Your Numerology Report from Sanjay B Jumaani” or similar. If you still cannot find it, notify us immediately at sbjumaani333@yahoo.com or call, and we will resend the report promptly. We want to ensure you receive what you paid for.
There are no shipping fees for emailed reports (naturally, since it’s electronic delivery). The price you pay covers the service and the report preparation. If, for any reason, you require a hard copy of the report (printed document), we can discuss possibilities – it’s generally not standard practice, but we can explore printing and couriering it at an additional cost (covering printing and shipping charges). However, in most cases, the digital copy suffices and can be easily printed by you if needed.

2. Consultation Scheduling & Delivery

For services that involve a live consultation (audio or video call), the “delivery” is essentially the completion of that scheduled call with Mr. Jumaani. Here’s what to expect:

Scheduling the Call: After your payment is confirmed for a consultation package, our team will reach out to you via email (or phone/WhatsApp) to initiate scheduling. We will provide an estimated timeframe for when your session can be scheduled, typically around 6–12 weeks from booking. This range exists because Mr. Jumaani handles all consultations personally and the schedule is usually booked out several weeks in advance. We appreciate your patience during this waiting period – know that every client’s session is important and gets due attention. If you have any blackout dates or preferences, you can inform us, and we will try to accommodate those when assigning your slot.
Confirmation of Date/Time: Once a slot opens for you, we will contact you with a proposed date and time for the call. We always consider time zone differences – so if you are outside India, we will schedule at a reasonable local time for you whenever possible. You will typically receive this scheduling notice a couple of weeks before the proposed date. You must confirm your availability by replying to that email or message. Only after we receive your confirmation will the appointment be locked. If we don’t hear back in a timely manner, we may have to give that slot to another client and move you to the next available one, so please keep an eye on your communications.
Delivery of the Call: On the appointed date and time, Mr. Jumaani (or our office on his behalf) will initiate the call via the agreed platform (usually WhatsApp, Zoom, Skype, or a standard phone call). We will ensure you have the necessary meeting link or number/password ahead of time if using a platform like Zoom. The consultation usually lasts between 6 to 9 minutes, focusing on key insights and answering your main questions (around 4-5 questions can typically be addressed). Mr. Jumaani will provide as much value as possible within the allotted time, concentrating on your most pressing concerns.
Follow-Up: After the call, if you have a brief follow-up query or need clarification on something discussed, you may send us an email. Mr. Jumaani often entertains one or two follow-up questions (short ones) within a week or so after the consultation, as a courtesy, especially if something was not clear. We ask for your understanding that extensive follow-ups or new analysis would require a fresh booking, but a quick clarification is usually fine and will be responded to (usually within 7-10 days, subject to his schedule).

3. Delivery Timeline Considerations

We mention estimated timelines (2–3 weeks for reports, 6–12 weeks for calls) to set proper expectations, but please be aware of a few additional considerations:

High Demand & Peak Seasons: During certain times of the year or after media appearances, we may experience a surge in consultation requests. Additionally, at the start of the New Year or around significant astrological events, many people seek readings. These peak periods can lead to longer wait times than usual. We operate largely on a first-come, first-served basis (except where urgent newborn or business name cases might be prioritized). Rest assured, we are working diligently behind the scenes to serve everyone in queue.
Client Responsiveness: As noted, our ability to deliver on time partly depends on you. If we’re waiting on information from you (like missing birth time, or you haven’t filled the form completely), we cannot start or finish the report. Similarly, if we reach out to schedule a call and don’t get a prompt confirmation, that can push your appointment out further. We encourage you to keep an open line of communication. If you realize you missed an email from us, please reply as soon as possible so we can pick up where we left off.
Unforeseen Delays: Life can throw curveballs – whether it’s a personal emergency on our side (e.g., health issues) or technical problems (e.g., email server downtime, etc.), there could be unforeseen events causing a delay. In such cases, we will make every effort to notify you proactively. We truly value your trust and would never intentionally leave you in the dark. If a delay occurs, we might provide a revised ETA for your service delivery. We ask for your patience and we pledge transparency – we’ll let you know what’s happening and why.
Adjustments & Quality: We do not rush our services. Each report is carefully prepared, and each consultation thoughtfully delivered. If taking an extra couple of days means a more thorough analysis or syncing with a favorable time for a call, we will choose quality over speed. Our mission is to give you the best possible insights, even if that means a small extension in timeline. We believe our clients prefer it this way as well. Quality and authenticity are the hallmarks of the Jumaani brand.

4. Urgent Services (if available)

We understand that sometimes a situation might demand a quicker turnaround – for example, choosing a name for a newborn baby or a business where decisions are time-sensitive. We do offer expedited services in select cases:

Newborn/Company Name Priority: As noted in our informational materials, we try to deliver reports for newborn babies or urgent company name consultations within 1–7 working days, given the often urgent nature of naming a newborn or launching a business. If you require this, please make it clear at the time of booking (there may be a field in the form or you can notify us by email). We generally prioritize these by adjusting our workflow, and Mr. Jumaani makes special efforts to accommodate these requests. The content and depth remain thorough, just the scheduling is fast-tracked.
Fast-Track Consultation (Limited Availability): For standard consultations, we occasionally have a fast-track option depending on Mr. Jumaani’s schedule. This could potentially get you a consultation within 7–21 days instead of the usual wait, but it is subject to availability and sometimes an additional fee (because it might involve overtime or rescheduling other commitments). If you are interested in a fast-track, you should call our office (the contact numbers provided) before booking to inquire if this is possible at the moment. We will be honest – if it’s not feasible, we won’t promise it. If it is, we’ll guide you on the process. Please note that it’s a one-man show for consultations; there’s only so much Mr. Jumaani can physically do in a week, so fast-tracks are by necessity limited.
If an expedited service is confirmed, all other terms still apply (no cancellation, etc.). We will treat it with urgency, and likewise request that you be highly responsive in communications since timelines will be tight.

5. Changes to Delivery or Shipping Policy

We may update our delivery procedures from time to time – for instance, introducing new digital delivery platforms, or adjusting timelines as we refine our process. Any changes to this Delivery Policy will be reflected by updating the “Last Updated” date above and posting the revised content here. If you have booked a service prior to a policy change, that service will be fulfilled according to the policy that was in effect at the time of your booking (unless the change benefits you and you’re happy to adopt it). We ensure that none of our policies retroactively take away rights or guarantees on existing orders. If you’re ever unsure about how your service will be delivered, just reach out to us for clarification.

6. Contact & Support

For any questions or concerns regarding the delivery of your service, feel free to contact our support team. Whether you’re anxiously waiting for a report, need to update your contact info for delivery, or have not heard from us within the expected timeline, we want to hear from you so we can assist. Here’s how to reach us:

Email: sbjumaani333@yahoo.com (this is often the quickest way to get a detailed response)
Phone/WhatsApp: +91-9870052645 (available during business hours IST for calls, WhatsApp messages can be sent anytime and will be responded to as soon as possible)

Please include your name and a reference to the service you purchased when you contact us, so we can quickly find your details. We pride ourselves on approachability – you will be treated with understanding and respect. We know waiting for something important can be stressful; we will do our best to provide you updates and peace of mind.

In conclusion, our goal is to deliver your Numerology guidance in a timely, efficient, and convenient manner. We appreciate your trust in our services and are committed to meeting or exceeding your expectations for delivery. Thank you for your patience and cooperation throughout the process.